Practical solutions adaptable to any industry

Growing your Business with New Customers

It is true to say that there are many different routes to market available to most businesses. Generally however, any route that involves picking up the telephone to identify interest and to create a "face to face" opportunity is not executed particularly well in the UK.
High quality, low volume telephone marketing has been our signature service since 1991 and it may be that your organisation could benefit from 'running the risk of winning more high quality new business', using our highly trained team.

Existing Client Base Development

With many businesses the existing client base is not proactively marketed to. Greater priority is placed on winning new work. Your client base is often a rich source of additional work with the advantage that the "trust", is already in place. It also presents a great opportunity to get accurate feedback on how good you actually are. Obtaining such feedback can provide new ideas to improve your service, increase customer loyalty, prevent attrition and be a source of additional work.

Professional Sales Training

Sales training is often neglected in this country as generally speaking "junior level sales training" is all that is available. This form of training is generic and anyone that has attended a session of this kind tends to feel that they have been trained for life. In reality this kind of training has little impact and is far better replaced with a tailored workshop aimed specifically at your business.
Our sales training workshops are aimed at those who need to take "selling" seriously and where the company wants to see an immediate increase in sales performance, as a result.
Delegates will be "trained" in professional selling and given a full understanding of the process of the sale. Improvements in excess of a 20% increase in sales are often recorded immediately following these sessions.

Our CRM Solution - "MyKingdom"

Hand in hand with true professional selling should be a system that provides the sales and any support team with intelligent marketing tools which integrate with the rest of the operation. The system should be easy to use in order to obtain full "buy in" and become the axle of your operation around which all other functions rotate.
"MyKingdom" has been developed in this country by experts in the development of UK businesses.

Business Forecasting with "HG PerMax"

Business forecasting in the form of a "cash flow forecast” and a “projected profit and loss”, has for a long time been the domain of our professional advisors. "HG PerMax”, originally written for Barclays Bank in 1992 for internal use, was acquired by Healden Grove in 2007.
Obviously the product has had to be updated throughout the years and remains an excellent tool for asking all the "what ifs" you could need to ask of your business, allowing the average business person to complete forecasts in a very short space of time.
For many years business consultants, accountants and business owners have been using this addictive tool to create performance targets and goals, an important process for anyone who wants to work “on a business", rather than "in it".

Data Supply and Cleansing

Data supply in this Country is particularly poor and anyone who has bought data before will have experienced a level of inaccuracy that would be unacceptable in any other field. In fairness to the major data suppliers, data is however an ever changing beast. We have stocks of our own data which is regularly validated and cleansed by telephone and hold major account status with data sources for the UK and the rest of Europe.
Having had a major thirst for data for over two decades it is often worthwhile talking to us before you purchase.

Our core values have remained unchanged since our formation in 1991. Only taking on work where we can exceed expectations has been the catalyst to the success we continue to enjoy, and this remains the mandatory ethos behind all that we do.

Holding exploratory meetings with new potential clients is always an exciting process for both parties, so why not make contact with us today to simply explore how we may be able help.

General Commerce

Practical solutions adaptable to any industry

askme@hgl.solutions

017 062 12345